Problem downloading playlist

(Neil Mathieson) #1

Hi Guys

I uploaded a playlist from my Mac to the box.

Trying to download it to his Windows 7 laptop, a fellow band member got the error message on the attachment, and the playlist wouldn’t download.

Downloads fine on iPad and other Macs.

Any thoughts / solutions??


(Colin Cameron) #2

Hi Neil

It looks like the playlist name is too long for Power Music Professional, which limits it to 30 characters. This should be truncated or handled properly, but isn’t - we will investigate this. In the meantime, you can try limiting the name of the playlist to less than 30 characters.

(Neil Mathieson) #3

OK, thanks Colin